Instructions on Information Having to do with Prescriptions


How to Transfer a Prescription from Another Pharmacy:

  • You may choose to call our pharmacy and one of our friendly pharmacists will call your existing pharmacy and have your prescriptions transferred to Lindsay Drug Co or you can let one of the pharmacists at your old pharmacy know about the change and they may call and talk to one of our pharmacists about a prescription transfer.

How to Have a Prescription Refilled:

  • For a prescription refill you may call the pharmacy during our business hours and speak with a Lindsay associate. Have the prescription numbers or drug names ready so the phone call can be as efficient as possible.
  • The prescription number is a six digit number at the top of the Lindsay Drug Co. label.

How to use the Lindsay Drug Express Line (voicemail) for a refill:

  • Our Express Line is phone line extension 2
  • If leaving a refill on the express line, Please leave your name, phone number, prescription numbers, instructions on how the prescription will be received (pick-up or delivery), your address if the prescription is being delivered and any other possible instructions for the pharmacist/associate.


How to get a new prescription filled:

  • If possible new prescriptions can be dropped off at Lindsay Drug Co. and filled on the spot, picked up later or set up for delivery, depending on the level of business and time constraint that day.
  • If your doctor calls in, faxes, or electronically sends your prescriptions, please call us right away to authorize the fill of your prescriptions. We do not fill them when the doctor calls them in, we need to hear from you first!!

Delivery Available:

Next day delivery

Delivery South of our location 416 Fifth Avenue which includes Watervliet and Green Island are approximately from 12-3.

Delivery North of our location 416 Fifth Avenue which includes Cohoes and Waterford are approximately from 1-4.

Delivery to Schenectady is on Wednesdays.

Delivery to Rensselaer, Albany and Averill Park is on Thursdays.

Heavy equipment such as wheel chairs, hospital beds, lift chairs, walkers, etc are arranged separately.

Call today to see if your address is along our delivery route for prescription medications!

Medicine Dropper Car